Write it once.
Use it everywhere.
Every message your business sends, in one library. Change the wording in one place and Reviews, Chat, Contacts and Pipeline all send the new version.
What it fills in on its own, every time
Four things it does, working.
This is the real Templates app. Pick a tab and use it.
Preview, with this customer's details
Drop something in
A text is billed per 160 characters, so the counter turns amber when your one message quietly becomes two. Templates are capped at 480 while you write, not discovered on an invoice.
A review request has no appointment time to put in it, so it is not offered one. You find out while writing rather than when a customer gets a text that says see you at nothing.
One place for every sentence your business sends.
Follow-ups, appointment confirmations, review requests, reminders and offers, all ready to send on the day you start. Adopting one copies it, so from that moment it is yours to change and nothing we do later rewrites it.
Their first name, your business name, phone, address and website, the appointment name, time and branch, the deal, the link, and whoever is sending it. Typed once as a tag, correct on every send.
A review request has no appointment time, so it is not offered one, and a template using a tag its purpose cannot supply is flagged while you write it. The alternative is a customer receiving a text with a blank where the time should be.
A text is billed per 160 characters, so an extra sentence can double the price of every send. The counter shows the segments as you type and the cap is enforced at 480 while writing, not discovered later.
Reword your appointment reminder here and every appointment type sends the new one. The alternative is the same sentence copied into six places, five of which are out of date within a month.
A queued follow-up carries the words as they were when it was scheduled. If it linked to the template, rewording one on Friday would silently change messages already queued to send on Monday, including ones you had already approved.
Templates, answered.
A message you send often, saved with blanks that fill themselves in. Hi FIRST NAME, just confirming APPOINTMENT TIME becomes a real name and a real time on every send, without anybody retyping it.
No. Twenty are already there covering follow-ups, appointments, review requests, reminders and offers. Adopting one copies it into your library, so editing it is safe and nothing we change later overwrites your version.
Reviews, Chat, Contacts, Pipeline, Appointments and Forms, all reading the same library through the same picker. That is the whole point: the wording lives in one place instead of six.
The channel and the purpose are separate. Following up on a deal is the same intent whether it goes by text or by email, so you can hold both versions of the same idea and pick per send.
You are told while writing. A review request cannot fill in an appointment time, so that tag is not offered and using it anyway is flagged before you save rather than after somebody receives a message with a gap in it.
Texts are billed in 160-character segments. A template at 170 characters costs the same as one at 320, on every single send. The counter shows it, and templates are capped at 480.
No, and that is deliberate. An automation pastes the wording at the moment it is scheduled. Otherwise editing a template on Friday would silently rewrite follow-ups already queued for Monday.
The library is the business's, so everyone sends the same thing, which is usually the point. The your name tag fills in whoever is actually sending, so a shared template still signs off correctly.
No. The AI answers from your business profile, your prices and your services, so it can respond to things nobody wrote a template for. Templates are for people, including the person who takes over an AI conversation.
See it with your own wording.
Book a call and we will load the starters, point them at your business details, and send one to your own phone so you can see what a customer gets. Month to month, and nothing to sign.
