Bluu Powered by LA Media Group

One login.
Your whole business.

Bluu is the dashboard we built to run local businesses. Enquiries, bookings, customers, reviews, listings, your website and your results, in one place, live.

Every app

Pick a stage. Then pick an app.

This is the real product. Choose what you want to see and it opens on the right.

Websites Your site, built and hosted by us. Ask for any change in one form.
1 Live site
18 Pages
2 Changes in progress
100 Speed score
radiancemedspa.com Published 2 days ago Live
Add the new Morpheus8 page Requested Tuesday, in design In progress
Swap the holiday banner Requested Monday Queued
Listings Your name, address and phone number, correct everywhere it appears.
59 Published
1 Need attention
100% Name and phone match
1,940 Views this month
Google Business Profile Verified, 1,204 views this month Live
Facebook Verified, hours and phone match Live
Apple Maps Old suite number found, we are correcting it Fixing
49 more directories Bing, Yelp, TomTom, Foursquare and the data networks Live
Results Traffic, spend and enquiries on the same dates, so the maths is yours to check.
14,208 Website visits
$3,400 Ad spend
128 Enquiries
$26.56 Cost per enquiry

Enquiries per month, last twelve months

Leads Every enquiry from every source, newest first, with how long it has waited.
4 Waiting on you
28 This week
61% Became a booking
6m Median reply time
Maria Castellanos Website form, 4 minutes ago, asked about Botox pricing New
Jordan Tate Facebook lead ad, 22 minutes ago New
Alicia Perez Website chat, 1 hour ago, wants a consultation Thursday Replied
Daniel Kim Missed call, 3 hours ago, from a Google Ads number Call back
Forms Build it, put it anywhere, every response becomes a lead and a customer.
4 Forms live
146 Responses this month
38% Completion rate
0 Missed notifications
Book a consultation On the home page and every service page, 88 responses Live
Request the price list Pop-up on exit, 41 responses Live
New patient intake Sent as a link after booking, 17 responses Live
Website chat Catch them before they leave. Answer yourself, or let Bluu answer for you.
63 Conversations
41 Answered by Bluu
19 Became leads
4s Average first reply
Do you offer payment plans for Morpheus8? Bluu replied in 3 seconds, then handed it to the front desk Became a lead
Are you open on Saturdays? Bluu answered from your opening hours Answered
How much is a lip filler appointment? Bluu answered from your price list Answered
Appointments They book themselves in. You take the deposit up front.
9 Today
17 This week
$4,180 Deposits taken
1 Needs confirming
Maria Castellanos, Botox consultation Today 9:00am, 30 minutes, $50 deposit paid Confirmed
Alicia Perez, Morpheus8 Today 11:00am, 90 minutes, $150 deposit paid Confirmed
Jordan Tate, first consultation Today 2:00pm, 45 minutes, booked from the chat widget Confirm
Contacts Everyone who has ever contacted you, with their whole history.
1,284 Total people
37 New this week
412 Customers
$1,940 Average lifetime value
Maria Castellanos 6 appointments, last visit 12 March, spent $3,240 Customer
Jordan Tate Enquired yesterday, no appointment yet Lead
Alicia Perez 14 appointments, last visit 2 April, spent $8,110 Customer
Robert Blane Asked not to be contacted, 8 January Do not contact
Pipeline From first enquiry to closed, so nothing sits forgotten.
New enquiry
Jordan Tate Facebook, $1,200
Priya Nair Google, $800
Contacted
Maria Castellanos Website, $2,400
Consultation
Alicia Perez Referral, $4,800
Tom Reyes Chat, $1,600
Won
Daniel Kim Phone, $3,100

Move a deal to a new column and the follow-up sends itself.

Reviews Google and Facebook in one place. Reply here, it posts there.
4.9 Average rating
12 New this month
3 Need a reply
428 All time
Maria C. left 5 stars on Google "Best experience I have had anywhere. Front desk was lovely." Reply
Jordan T. left 5 stars on Facebook "Booked online in a minute. Results speak for themselves." Replied
Daniel K. left 4 stars on Google "Great treatment, wait was a little long." Reply
Templates The wording you send often, written once and reused everywhere.
20 Ready to use
6 You have edited
312 Sent this month
44% Reply rate
Review request, 2 days after a visit Sent by text, 118 this month Active
Appointment reminder, 24 hours before Sent by text, 185 this month Active
No show follow up Sent by email, 9 this month Active
Events Your classes and open days, on your own website. Add one here, it appears there.
6 Published
142 RSVPs this month
38 Became customers
1 Calendar embedded
Botox and brunch, every second Saturday Next on 16 August, 11:00am, 24 RSVPs Published
Open evening, new laser suite 22 August, 5:00pm to 9:00pm, 61 RSVPs Published
Skin health workshop Every Wednesday, 6:00pm, 57 RSVPs Published
Meet Bluu

Your digital doctor, on every screen.

Bluu sits in the corner of your dashboard and knows your business: your services, your prices, your hours, your numbers. Ask him anything, in plain English, and he answers from your own account rather than a help article.

Which of my treatments made the most money last month? Write a reply to that four star review. Give me three ideas to fill next Tuesday afternoon. How do I put the booking link on my Instagram?
Bluu, the assistant built into the dashboard Ask Bluu anything...
The marketplace

Add anything, in one click.

Open the marketplace inside your dashboard and install what you need. Here are two of them, working.

Blog Writer Installed
Topic The 5 best treatments for sun damaged skin Tone Warm and welcoming Write the blog
Five treatments that undo sun damage

Years of Florida sun leave their mark, and most of it can be reversed. Here is what actually works, and who each one suits.

Events Installed

Add an event here and it appears on your website. You never touch the site again.

Review Replies Drafts a reply to every review Win-Back Engine Brings back customers who drifted Rebooking Nudges Reminds them it is time again Monthly Report Your month, written for you SEO Scanner Finds what is holding you back Pre and Post Care The notes you send every time Social Caption Studio Captions that sound like you Price List Builder One menu, everywhere it is needed
And a shelf that keeps growing. New apps land in the marketplace every month. Install the ones you want, ignore the rest.
Straight answers

Everything owners ask about Bluu.

No. Most businesses live in three or four screens and leave the rest alone, which is fine. You can also reorder your own sidebar so the things you use daily sit at the top, and hide what you do not. Nothing nags you to finish setting up something you deliberately skipped.

Bluu works either way. The contacts, leads, forms, chat, appointments, pipeline, reviews and analytics all run regardless of who built the site. The parts that need us are the ones that edit the website itself, and you can add that later without moving anything you have already put in.

Yes, as many as you need, at no extra cost. Every person gets their own login and you decide what each of them can see. A front desk role can answer chat and book people in without ever seeing billing or your marketing numbers.

It is built for the phone first, not squeezed onto one afterwards. The sidebar becomes a drawer, tables stack, and forms go to one column. Owners check this from a car park more often than from a desk, so that is the case it was designed around.

Yes, and you can take it out at any time. Contacts, leads and form responses all export to a spreadsheet whenever you want, without asking us. We would rather you stayed because it is useful than because leaving is difficult.

Most agency dashboards are one product rented and rebadged. This one is ours, so when you say something is missing we can build it rather than pass the message on. It is also built around one type of business rather than being general enough for everybody.

There is a Request a change button on the Websites screen. It goes straight into our queue, you can see where it has got to, and you get told when it is done. No email chain, and nothing lost because somebody was on holiday.

No. Support is part of what you already pay. There is a support screen inside the dashboard for questions and for reporting anything broken, and the AI assistant answers most how do I questions immediately, at any hour.

Your contacts, leads and form responses are yours and you can export the lot to a spreadsheet at any time, before or after. Everything is month to month, so cancelling is a button rather than a conversation with somebody trained to talk you out of it.

Open your account on the call.

We will set Bluu up with your business while you watch, then show you the first thing we would fix. Month to month, and nothing to sign.